SMS Privacy Policy
This Privacy Policy explains how Contravariant, LLC ("Contravariant," "we," "us," or "our") collects, uses, discloses, and protects information in connection with our SMS text message notification program (the "Program"). It applies specifically to information collected through the Program and supplements our general Privacy Policy.
1. Information We Collect
In connection with the Program, we collect:
- Mobile phone number
- Name (if provided during opt-in)
- Opt-in/opt-out status and the date, time, and method of consent
- The content and delivery status of messages sent to and received from you
- Any information you voluntarily provide in a reply message
2. How We Use Your Information
We use the information collected through the Program to:
- Send the SMS notifications and alerts you have opted in to receive
- Confirm and record your consent and opt-out status, as required by law
- Respond to HELP requests and other inbound messages
- Maintain records for legal, regulatory, and compliance purposes (e.g., TCPA and carrier requirements)
- Improve and, if expanded, scale the Program to additional subscribers
3. No Sharing of Mobile Opt-In Data for Marketing
No mobile information, including phone numbers and consent records collected through the Program, will be shared with third parties or affiliates for their marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties for any purpose.
4. Other Disclosure of Information
We may share information collected through the Program with:
- Service providers who deliver SMS messages on our behalf (e.g., SMS gateway or carrier platform providers), solely to operate the Program
- Law enforcement or regulators, if required to comply with a legal obligation, subpoena, or court order
- A successor entity in connection with a merger, acquisition, or sale of assets, subject to this Policy or a materially similar one
We do not sell mobile phone numbers or SMS opt-in data.
5. Data Retention
We retain phone numbers, consent records, and message logs for as long as necessary to operate the Program, comply with legal and carrier recordkeeping requirements, and resolve disputes. Opt-out requests and the fact of consent/withdrawal are retained even after a number is unsubscribed, to ensure we do not re-contact opted-out numbers.
6. Your Choices and Rights
- Opt out: Reply STOP to any message at any time to stop receiving SMS messages from the Program.
- Help: Reply HELP to any message for assistance.
- Access/deletion: You may request access to, correction of, or deletion of the personal information we hold about you in connection with the Program by contacting us using the information in Section 9. We will respond within a reasonable time and as required by applicable law.
7. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect information collected through the Program from unauthorized access, use, or disclosure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Children's Privacy
The Program is not directed to individuals under 18, and we do not knowingly collect information from children through the Program.
9. Contact Us
Contravariant, LLC
6709 E 123rd Terr.
Grandview, MO 64030
Email: brad@contravariant.tech
Phone: +1 (816) 820-6813
Website: https://www.contravariant.tech
10. Changes to This Policy
We may update this Privacy Policy from time to time, including as the Program expands to additional subscribers or message types. Material changes will be reflected by an updated "Last Updated" date above. Your continued participation in the Program after changes take effect constitutes acceptance of the revised Policy.